QWould you please give some information on shipping mode and charges?
Normally we send through courier like DHL, FEDEX, UPS, TNT etc. or post upon request from clients.
QDo you have ISO9001, ISO 13485, CE approvals?
Yes, our products comply with international medical device standards and we maintain proper quality system management credentials.
QWhat is the minimum order that we can place? Do you provide free samples?
We expect your minimum orders to be at least US$500. However, we understand that customers need to place smaller sample orders in the beginning to test market our products. We can offer the free samples, but do not pay the cost of freight.
QCan I buy products not shown but similar to your catalogue?
Of course you can, just send us pictures or samples. But this takes a little longer time for delivery.
QDo you have stock for listed products, or are they newly produced? What are your terms of payment?
Generally, we have stock for every listed product, which are produced monthly. However, it depends on our sales conditions, and it is best to check for accurate inventory information. Payment <= 800USD, 100% in advance. Payment > 800USD, 30% T/T in advance, balance before shipment. Payment methods are via L/C, T/T, Western Union, PayPal etc.
QWhat material is used for the Screw Removable Instrument Set?
This instrument set is constructed using high-quality surgical grade stainless steel to ensure durability, strength, and easy sterilization.